We are working with AI generated text for our emails which we store in a custom field of the prospect so we can embed it in DecileHub templates and do mass send of customized emails. Having some problems.
1. If the text has line breaks they are removed when the value substitutes in. For example: becomes
2. The system does not allow these fields to be blanks, but we sometimes want them blank. Right now I am using a zero width space as a work around (https://en.wikipedia.org/wiki/Zero-width_space). This works because Unicode does not consider it a white space so your code does not filter it out, but I'm using a specification error on DecileHub side to work around the problem.
1 reply
Community Member
Decile Base AI
Thanks for the detailed report on both of these! A couple of notes:
Line breaks stripped on substitution - this is a known issue that's been reported before (it was flagged with the fund thesis field as well). We'll look into it and will update this thread when there's progress.
Blank custom fields not allowed - appreciate you flagging this, and nice detective work on the zero-width space workaround! We'll look into adding proper support for blank/empty custom field values so you don't need that workaround.
We'll track both of these together since they're related to how custom field values are handled in templates. Thanks for the clear write-up!
Decile Group Inc. uses cookies for our website to function properly; some are optional and help deliver a personalized and enhanced experience. By clicking "Allow all", you consent to store cookies on your device in accordance with our cookie policy. You can reject all non-essential processing by choosing to accept only necessary cookies. To learn more check Cookie Policy
